Shipping & Processing Policy

Shipping and Processing Policy

Thank you for shopping with Surdoue Designs. We want to ensure that your shopping experience is smooth and hassle-free. Please take a moment to review our shipping and processing policy outlined below:

Processing Time:

• Orders are typically processed within 3-4 business days after they are placed. However, during peak seasons or promotional events, processing times may be slightly longer.

Shipping Methods and Times:

• We offer several shipping options including standard shipping, expedited shipping, and international shipping.
• Estimated delivery times vary depending on the shipping method selected and the destination. Please refer to our shipping options during checkout for more information.

Shipping Costs:

• Shipping costs are calculated based on the weight of the items ordered, the shipping method selected, and the destination.
• Free shipping will be rewarded to customers who become a member.

Shipping Restrictions and Limitations:

• We currently ship to addresses within the United States and select international destinations. Please note that we do not ship to PO boxes or APO/FPO addresses at this time.
• Certain items may be restricted from international shipping due to customs regulations or other restrictions.

Tracking Information:

• Tracking information will be provided for all orders. Once your order has shipped, you will receive an email with tracking details so you can monitor the status of your shipment.